Shipping & Returns

Deliveries on spend of £100.00 or over are free on standard 3-5 days deliveries. Please note on all our dispatches our handling time can be up to 2 working days (Excluding Weekends and bank Holidays). This means that it can take us up to 2 days to pick, pack, and dispatch the products to you, however where possible we can ship the good the same day or next day but it is not guaranteed. Please contact us before ordering if you need a faster delivery. Returns are not free and you must purchase a tracked service to return goods should you wish to retrun any goods that you've purchased from us. Please note retruns for refunds are only accepted if the goods are returned within 14 days of receipt of goods and are compliant to our Returns Policy.

Standard UK Delivery is FREE when you spend £75 or more. On orders under £75, delivery is £3.99

3-5 working days. We use Royal Mail for all our standard deliveries and a signature is normally required. Alternatively the parcel may be left in a safe place and a card will be left detailing location.Weekends and Bank Holidays (UK)Please allow an extra 2 working days for delivery to any destination.

£7.50
Place your order by 12pm Mon - Thurs for 24 hours delivery. Please note 24 hours delivery is from the date of dispatch not from date of order. Our Minimum standard handling time of 2 working days will still apply on all our orders even if the order is placed for the 24 hour delivery. Where possible and most cases, we ship on same day of order or next day and our couriers aim to deliver the next day within the Mainland UK addresses, however this is not always possible. This means 24 hour delivery can take upto 1-2 days plus order processing day.
Bank Holidays
(UK)Please allow an extra 2 working days for delivery to any destination.Please be aware that orders placed after 12pm will be processed on the next working day.Orders placed between Thursday 4pm - Sunday 1pm will be delivered on Tuesday, excluding bank holidays.UK 24 Hours Delivery is not available to the following postcodes and destinations:
AB31-AB38, AB41-AB56, FK17-FK21, HS1-HS9, IV1-IV99, KA27-KA28, KW1-K17, PA20-PA80, PH15-PH50, ZE1-ZE3, BT, IM, JE, GY, IRELAND, EUROPE, AUSTRALIA, CANADA, USA, REST OF WORLD.
We use Parcel Force fully tracked service for our next day deliveries and a signature will be required.UK Mainland orders come with a 1 hour predicted delivery time slot which is sent to you by email and text on the morning of delivery - to save you waiting in.
*Every effort will be made to deliver your parcel within 24 hours, however sometimes delays do occur which are outside of our control - in which case you will be kept updated.

£17.95
The Saturday delivery service will ensure you will receive the goods between 8am and 5pm the following Saturday*We use Parcel Force and Royal Mail Special Delivery 1PM fully tracked services for our next day deliveries and a signature will be required.UK Mainland orders come with a 1 hour predicted delivery time slot which is sent to you by email and text on the morning of delivery - to save you waiting in.

UK Mainland Saturday Delivery is not available to the following postcodes and destinations
AB31-AB38, AB41-AB56, FK17-FK21, HS1-HS9, IV1-IV99, KA27-KA28, KW1-K17, PA20-PA80, PH15-PH50, ZE1-ZE3, BT, IM, JE, GY, IRELAND, EUROPE, AUSTRALIA, CANADA AND USA.
*Orders placed after 12pm Friday will default to the following weeks Saturday.
*We will make every effort deliver your parcel on your chosen Saturday, however sometimes delays do occur which are outside of our control. We will however keep you updated.

£3.99 or FREE when you spend £75 or more
Please allow 5-7 working days for delivery. We use Royal mail Tracked Service for all our standard deliveries and a signature is normally required.

£3.95 or FREE when you spend £50 or more
Please allow 4-8 working days for delivery into the BFPO network.

Please note on all our dispatches our handling time can be up to 2 working days. This means that it can take us up to 2 days to pick, pack, and dispatch the products to you, however where possible we can ship the good the same day or nexrt day but it is not guaranteed. Please contact us before ordering if you need a faster delivery. Returns are not free and you must purchase a tracked service to return goods should you wish to retrun any goods that you've purchased from us. Please note retruns for refunds are only accepted if the goods are returned within 30 days of receipt of goods and are compliant to our Returns Policy. (for European destinations).
Transit time begins the day after a despatch email is sent – once our couriers are in possession of your parcel. The below delivery timeframes are indicative only and we cannot be held responsible for any delays.

Guernsey, Jersey
Royal Mail Tracked (5-7 Days): from Free to £9.99
Andorra, Bulgaria, Croatia, Denmark, Estonia, Gibraltar, Greece, Vatican City, Italy, Latvia, Lithuania, Malta, Norway, Portugal, Romania, Spain, Sweden, Turkey
Parcel Force Euro Economy (Customer Pays Duty/Tax): From Free to £19.99
Europe by Road; France, Germany, Belgium, Luxembourg, Monaco, Netherlands, Ireland
Parcel Force Euro Priority - (Customer Pays Duty/Tax) (5-7 days): From Free to £19.99

USA & Canada Standard: 7-10 working days: From Free to £14.99
USA & Canada Express: 2-3 working days from Free to £35.00
FREE Standard Shipping on orders over $150. All applicable sales taxes and import duties are included. upto orders of $800. for Larger than $800 orders customers will need to pay local taxes.
Please note on all our dispatches our handling time can be up to 2 working days (Excluding Weekends and bank Holidays). This means that it can take us up to 2 days to pick, pack, and dispatch the products to you, however where possible we can ship the good the same day or nexrt day but it is not guaranteed. Please contact us before ordering if you need a faster delivery. Returns are not free and you must purchase a tracked service to return goods should you wish to retrun any goods that you've purchased from us. Please note retruns for refunds are only accepted if the goods are returned within 30 days of receipt of goods and are compliant to our Returns Policy.
Orders with Standard delivery will arrive at your delivery address via USPS Normal shipping times are 7-10 working days from placing your order. Delivery will be attempted once and a signature obtained if someone is available to sign for the parcel. Alternatively the parcel may be left in a safe place. If this is not possible your shipment will be held for up to 12 days and a delivery card left advising how you can collect your parcel from your local Post Office. However during peak times such as Christmas, delivery times can be longer than standard. We do not guarantee any shipments would reach you within these indicative time frame.
You will receive an email with tracking information once your parcel arrives into the country.
FREE Express Shipping on orders over $350 All applicable sales taxes and import duties are included upto orders of $800. for Larger than $800 orders customers will need to pay local taxes.
Orders with Express delivery will arrive at your delivery address via UPS or FEDEX Normal shipping times are 2-3 working days from disatch date or 3-5 days from placing your order. Delivery will be attempted once and a signature obtained if someone is available to sign for the parcel. However during peak times such as Christmas, delivery times can be longer than standard. We do not guarantee any shipments would reach you within these indicative time frame.

Mainland Australia Standard: 12-15 Working days £20
Standard Orders will arrive at your delivery address with Australia Post.
Mainland Australia Express: 6-8 Working days from £39.00
Express Orders will arrive at your delivery address with UPS.
Please note on all our dispatches our handling time can be up to 2 working days (Excluding Weekends and bank Holidays). This means that it can take us up to 2 days to pick, pack, and dispatch the products to you, however where possible we can ship the good the same day or nexrt day but it is not guaranteed. Please contact us before ordering if you need a faster delivery. Returns are not free and you must purchase a tracked service to return goods should you wish to retrun any goods that you've purchased from us. Please note retruns for refunds are only accepted if the goods are returned within 30 days of receipt of goods and are compliant to our Returns Policy.
During peak times such as Christmas, delivery times can be longer than standard. We do not guarantee any shipments would reach you within these indicative time frames.
Delivery will be attempted once and a signature obtained if someone is available to sign for the parcel. Alternatively the parcel may be left in a safe place. If this is not possible your shipment will be held for 5 days and a delivery card left advising how you can collect your parcel from your local depot.
You will receive an email with tracking information so you can track your order to your door.

The goods are your responsibility until they reach our warehouse so please ensure the packaging is secure. All goods will be inspected on return and any item in unsuitable condition will be sent back to you. We advise you make sure you are happy with the fit of your product/item before removing any brand labels from the garment. We accept returns for 14 Days for UK customers and 30 days for overseas customers after the order date. Please note returns aren't free and you will need to buy return postage.
It is important you buy a tracked service and send us an email with the tracking number if possible. We may ask for the tracking number to validate your return. Failure to provide us with the return post tracking number may invalidate your return and we may refuse to refund. This is important specially in case of an item lost in transit that you sent back to us for an exchange or refund. If we have not received the item and you cannot provide us with the tracking number, we will not be able to help in finding your parcel or processing an exchange of a refund.
Return via Post Office
Use your local Post Office to return items back to us.
Our Return Address is:
Menswearr Returns,
UNIT3, INTEC 2, INTEC BUSINESS PARK

WADE ROAD, BASINGSTOKE, RG24 8NE
Hermes Parcel Collection Return Service

Visit the Hermes Parcel Return website to buy and print your returns postage label. Select when you’d like your parcel collected, complete the required information. Print off your label and affix it to your parcel

If you'd like to exchange for a different size, contact us to reserve your item in the right size and follow the return instructions to return your unwanted size. We can only offer this service for UK orders at present.

It can take 5 working days to process a return after we have received your item.. Once we have processed your return we will send you an automated email confirming this. Please then allow up to 14 days for the refund to appear back onto your payment card or into your account.

If you return your purchase by post or courier after the periods outlined above (with the exception of faulty or damaged goods), we reserve the right to only offer you an exchange for the same value as of your original spend AND NO REFUND. If your purchase needs to be returned to you, you will be charged the delivery fee applicable to the products and your location.

Due to hygiene reasons Top Hats, Hats and Underwear are excluded from our Returns Policy and cannot be Returned or their purchase Refunded.Gift Cards are non-returnable and non-refundable.

UPlease use your local Post Office to return items back to us at your cost. We recommend that you opt for extra compensation to ensure you are adequately covered in the unlikely event of your parcel going missing in transit. MENSWEARR cannot be held responsible for any returns parcels lost in the post, therefore keep your receipt as proof of postage.

Our Returns address is:
Menswearr Returns,
Unit 3, Intec 2, Intec Business Park
Wade Road
Basinstoke,Hampshire
RG24 8N
United Kingdom
Tel: +44 1256 541 600
Monday to Saturday, 10am to 5pm (UK time)
Sunday, Closed Contact us

To return, take your parcel toyour local post office - we recommend you obtain a proof of postage receipt as MENSWEARR cannot be held responsible for any returned parcels lost in the post.
Our Returns address is:
Menswearr Returns,
Unit 3, Intec 2, Intec Business Park,
Basingstoke,Hants RG24 8NE
United Kingdom